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Contextual Intent Tracking for Personal Assistants

Seminario
3 dicembre 2018 dalle 15:30 alle 16:30.
Sala del Consiglio, 8° piano - Via Celoria, 18
Relatore: Rui Zhang
Referente: Maria Luisa Damiani

Abstract

A new paradigm of recommendation is emerging in intelligent personal assistants such as Apple's Siri, Google Now, and Microsoft Cortana, which recommends "the right information at the right time" and proactively helps you "get things done". This type of recommendation requires precisely tracking users' contemporaneous intent, i.e., what type of information (e.g., weather, stock prices) users currently intend to know, and what tasks (e.g., playing music, getting taxis) they intend to do. Users' intent is closely related to context, which includes both external environments such as time and location, and users' internal activities that can be sensed by personal assistants. The relationship between context and intent exhibits complicated co-occurring and sequential correlation, and contextual signals are also heterogeneous and sparse, which makes modeling the context-intent relationship a challenging task. To solve the intent tracking problem, we propose the Kalman filter regularized PARAFAC2 (KP2) nowcasting model, which compactly represents the structure and co-movement of context and intent. The KP2 model utilizes collaborative capabilities among users, and learns for each user a personalized dynamic system that enables efficient nowcasting of users' intent. Extensive experiments using real-world data sets from a commercial personal assistant show that the KP2 model significantly outperforms various methods, and provides inspiring implications for deploying large-scale proactive recommendation systems in personal assistants.

Short Bio

Rui Zhang is a Professor and leader of the Big Data and Knowledge Research Theme at the School of Computing and Information Systems of the University of Melbourne. His research interests are databases, data mining and AI. He has authored more than 100 publications in prestigious conferences and journals. He has been awarded the Future Fellowship by the Australian Research Council in 2012, Chris Wallace Award in 2015 and Google Faculty Research Award in 2017. His inventions have been adopted by major IT companies such as AT&T and Microsoft. He has been a visiting scholar in AT&T Labs-Research and Microsoft Research. He obtained his Bachelor's degree from Tsinghua University in 2001 and PhD from National University of Singapore in 2006. He regularly serves as PC members of top conferences in big data areas such as SIGMOD, VLDB, KDD, WWW Conference and ICDE.

28 novembre 2018
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